Claim

In the event of a claim, the policyholder must report it to Fidelidade as soon as possible, in writing, never exceeding the maximum period of eight days from the day of the claim. The claim must be submitted to the following e-mail: sinistros.automovel@fidelidade.pt If it is impossible to send the participation by e-mail, the Client will be able to deliver it, duly filled in at any Company Branch. If the Client intends to activate the Isolated Glass Breakage coverage, he can go directly to one of the companies specialized in repairing and replacing car glass with which we have an agreement.